Democratizing AI: Towards Robust Engagement in Public Sector AI Use


Mellon/ACLS Scholars and Society Fellowships


Center for Urban Science and Progress


Queens Public Library


AI systems are improving public service delivery and government operations, but not without raising concerns with equity, accountability, and transparency. To address these social justice challenges, many have started to demand that public officials provide opportunities for public engagement with the design and use of AI systems in government. Yet few case studies exist on how to do public engagement with AI systems. Building from an ongoing partnership between Queens Public Library and New York University, this project will address this challenge for democratic governance by conducting a systematic analysis of existing public engagement methods in AI and providing an original case study of public engagement in AI from New York City.